Purchase Terms and Conditions
These terms define the procedure for ordering, payment, delivery, and complaints regarding digital products (user packages and rentals) that can be used on the Rentura.ba portal for additional benefits. We would like to point out that you can use the Rentura.ba portal for your personal use without any fees by using the basic user package, while adhering to the following terms and conditions.
What are user packages and points?
Rentura points -Rental are used exclusively on the Rentura.ba platform and for the specific profile for which they were purchased. With Rentura points, you cannot pay for vehicle rentals, but with these points, you can use various services that Rentura.ba offers its users, such as:
- premium packages
- ad promotion
- ad renewal
The premium package is a digital product that bundles all benefits in one place.
Payment
Digital products can be paid for via bank transfer to the account of OD Alecta BH, following the payment instructions (link).
Delivery
Paid digital products are delivered immediately after the User selects the appropriate package or service and confirms the payment method. In this case, there is no physical delivery as it is a digital product. Immediately after bank payment verification, the digital product will be assigned to the user within 24/48 hours. If the User wishes to activate points within 12 hours, they should send a photo of the payment receipt to the email address info@rentura.ba.
Complaints
Rentura.ba is committed to delivering a technically functional digital product that matches the product description provided on the Rentura.ba portal. The image used to illustrate the product on the web portal may not match the actual product's appearance, and the User cannot file a complaint regarding this aspect.
In case of any technical defects with the digital product, complaints can be sent in writing to the email: info@rentura.ba.
Rentura.ba Copyright Protection and Usage Rules
All copyright of the publisher and the internet portal owner is retained by OD Alecta BH, the owner of the Rentura.ba portal.
The User agrees to the following:
- use the RENTURA points paid for a specific RENTURA profile solely for the mentioned profile,
- not to acquire RENTURA points unlawfully by system abuse,
- not to create or use duplicate profiles (except for profiles approved by RENTURA administration),
- not to bypass limitations on free ad posting and renewal within the defined period,
- not to delete ads and then repost the same or similar content to exploit the system,
- to respect notices, rules, warnings, and limitations stated on the Rentura.ba pages.
General
Rentura.ba reserves the right to change these terms and conditions without prior notice; the changes take effect immediately upon being posted on the portal. The User is responsible for the accuracy and completeness of the data entered during the purchase process. The services provided by Rentura.ba do not include the costs that you incur while using computer equipment and services to access our portal. Rentura.ba is not responsible for phone, internet, or any other costs that may arise. Although Rentura.ba strives to provide the best possible service, Rentura.ba cannot guarantee that it will meet your needs. Rentura.ba also cannot guarantee that the service will be error-free. If an error occurs, please report it to info@rentura.ba or via Viber at +387 61 184 440 so we can fix it as soon as possible.
Thank you for using Rentura.ba!
June 2024