Privacy Policy
The privacy policy explains how we collect, use, and protect your personal data when you visit and use our services on the Rrentura.ba portal. Rentura.ba is a unique web portal that offers users the opportunity for quick, easy, and simple searches for vehicles available for rent throughout Bosnia and Herzegovina.
Visitors and users of the Rentura.ba portal are also offered the opportunity to view all published ads from platform users, to gain access to services available within the platform upon registration and account activation, and to post their own ads under the prescribed conditions in the Terms of Use. Thus, by accessing and using the Rentura.ba platform, each user voluntarily agrees that we process and use their personal data in the manner established by this Privacy Policy.
By accepting the rules and conditions outlined in this Privacy Policy as specified below, you explicitly consent to the processing of personal data in the manner and for the purposes specified in this Privacy Policy.
What personal data do we collect and how
The data that rentura.ba collects and stores on its servers are only the data necessary for the purpose of using the portal, as well as for business relations between users and between users and RENTURE. Certain data that may be considered personal under the provisions of the Personal Data Protection Act and GDPR include:
1. User account contact details:
• First and last name
• Email address
• Phone number
• Residential address, headquarters, or any other attached location
• User's public IP address
2. User account data:
• Username
• User password
• Saved ads
• Searched ads and other searches on the Rentura.ba portal
• Photos from the user account
• Location from which the user accesses the Rentura.ba portal
• Other data about the user's account ads
3. Correspondence with the Rentura.ba platform administration
It is important to emphasize that the personal data of our users are always stored exclusively on a voluntary basis. This means that only when our users provide their personal data to us, e.g., during registration or for subscribing to a Newsletter, or for other purposes. The manner of providing this data implies that each user voluntarily enters their data during registration, and the amount of personal data entered solely depends on the user. All data collection is performed with the consent and agreement of our users and serves exclusively to enable our users to use the services and virtual advertising space of the Rentura.ba portal.
Purpose of collecting personal data
Rentura.ba may use your personal data for connecting portal users for rental purposes, enabling and improving the use of services, notifying about new services and service updates, providing information about events and special offers, protecting the security and integrity of RENTURE and your data, and, if necessary, fulfilling legal obligations. The data that rentura.ba collects and stores on its servers are only the data necessary for the purpose of using the portal, as well as for business relations between users, users and RENTURE, and for marketing purposes. We never share our users' data with third parties without the explicit consent of the user, unless necessary for providing services, then if under legally prescribed conditions (at the request of authorized state bodies, etc.) or if requested by the data owner through a prior written request. Fulfilling legal obligations in accordance with the provisions of the Consumer Protection Act and the Law on Obligations is the basis for processing your personal data. Protecting the privacy of our users' data when using the website www.rentura.ba is of utmost importance to us.
Withdrawal of consent
- Personal data obtained based on the user's consent will be processed and stored in our database and on our servers as long as there is user consent, or until the potential withdrawal of your consent. Consent for the collection, processing, and use of user personal data can be withdrawn at any time by electronic request to the email address: info@rentura.ba.
- Users also have the technical ability to unsubscribe from the Newsletter recipient list by clicking the link provided in each issue.
How we share your data
We will not share user data with third parties unless necessary for providing services or under legally prescribed conditions (at the request of authorized state bodies, etc.) or requested by the data owner through a prior written request. All individuals who have access to user personal data, as well as our partners, are obligated to maintain confidentiality, as well as to implement organizational and technical protection measures. Third parties will process users' personal data based on RENTURE's instructions and in accordance with this Privacy Policy and other relevant regulations (General Data Protection Regulation (EU) 2016/679, Law on Personal Data Protection ('Official Gazette of BiH, no. 49/2006, 76/2011 and 89/2011 - corr.) and other applicable laws depending on processing). Rentura allows internet browsers to collect publicly available data, making it easier and quicker for customers to find posted ads.
Social networks
To publish content and communicate on social networks, we use business profiles and pages on platforms of companies: Meta Platforms, YouTube, LinkedIn, etc. When interacting on social networks, we collect and process users' personal data, but we do not store them in our system. If a user uses social networks to interact with our platform's pages (Facebook, Instagram, etc.), they as controllers define which data, for what purpose, and on what legal basis, as well as cookies that the platforms set and for what purpose they are used. More information can be found in their privacy policies.
Cookies and tracking technologies
Cookies are small files placed on the user's device when visiting the internet portal and are used to improve the efficiency of the internet portal, application, and to provide certain information to the owners of those internet portals. Rentura.ba uses cookies and similar technologies to enhance portal functionality and personalize the user experience. By visiting the Rentura.ba portal, users agree to their use, but users have the option to block them, although this may affect the functionality of certain parts of the portal. Advertising networks may also use targeted and advertising cookies to display ads that they believe will be of interest to Rentura.ba users and to measure the effectiveness of such ads on our platform.
Data security
We are very concerned about the security of our users' data and take all administrative, physical, and technical measures designed to protect the data from unauthorized access. User data confidentiality is protected and secured through SSL encryption. SSL encryption is a data encryption process designed to prevent unauthorized access during transmission. Personal data is stored in databases and servers protected by modern security technologies, and access to users' personal data is granted only to employees who have undergone adequate training. Regarding data security, Alecta BH applies recognized information security standards:
• all technical and organizational protection measures are implemented based on risk assessment,
• the method of data collection, storage, and processing is verified,
• organizational and technical protection measures are tested,
• measures are taken to identify and/or prevent unauthorized collection and misuse of personal data,
• modern methods of protecting all personal data and other sensitive information are used using the latest encryption methods of Customer Data Cloud solutions.
We will fulfill our legal obligation and notify users of any breach of security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined by applicable laws) via email or prominent posting on the portal/application as soon as possible and without undue delay. We guarantee the implementation of appropriate security measures to protect users' data from loss, theft, or unauthorized access. Rentura.ba is not responsible in any way if the user voluntarily discloses their data to third parties by providing their username and password or makes that data available in any other way.
Data modification
Users can correct, delete, or restrict the processing of their data. You also have the right to data portability and the right to object to processing. All these rights can be exercised by contacting us at the email address info@rentura.ba.
Changes to the Privacy Policy
Rentura.ba reserves the right to change this Privacy Policy at any time without prior notice. Changes will be posted on the Rentura.ba website. If a user does not agree to changes made to this Privacy Policy, the user is required to stop using the portal.
Contact
If you have any questions, comments, or requests regarding our Privacy Policy, please contact us at info@rentura.ba.